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Versa 2 screen turned white

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‎03-18-2022 15:55 - last edited on ‎03-19-2022 05:53 by Fitbit Moderator

‎03-18-2022 15:55 - last edited on ‎03-19-2022 05:53 by Fitbit Moderator

The other night I did the update. Last night my screen turned white.  Did reset several times.  All day today it has been turning white or just part white with lines and when it looks like it might be working the brightness is very low and hard to read.  Watch is only 9 months old

 

Moderator Edit: Clarified subject

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‎03-19-2022 05:52 - edited ‎11-26-2023 16:23

‎03-19-2022 05:52 - edited ‎11-26-2023 16:23

Hi there, @missb1963. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-19-2022 05:52 - edited ‎11-26-2023 16:23

‎03-19-2022 05:52 - edited ‎11-26-2023 16:23

Hi there, @missb1963. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer