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Versa 2 screen went blank

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‎06-23-2020 06:08 - last edited on ‎06-24-2020 15:14 by Fitbit Moderator

‎06-23-2020 06:08 - last edited on ‎06-24-2020 15:14 by Fitbit Moderator

  • My versa 2 was fully charged yesterday morning and by the End of the day it went dead. I charged it overnight and now it is a black screen with a blue box around it. It is still syncing to my phone but I can’t see the screen. I have rebooted it numerous times and that did nothing to fix it. 
    please help!!

 

Moderator Edit: Clarified subject

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‎06-24-2020 15:15 - edited ‎09-23-2023 12:16

‎06-24-2020 15:15 - edited ‎09-23-2023 12:16

Hi there @Suzyq1969, welcome to the Community Forums. Thanks for the details provided in your post about your Versa 2's screen and for taking the time to try fixing it. 

I've seen that you contacted our Support Team after posting here and saw they helped you with this matter.

Maria | Community Moderator, Fitbit


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