Versa 2 screen went brighter

[Femkewijkstra97]

This morning I woke up and wanted to check the time. I was shocked, my Versa 2 was showing a 'snowy' display. The display was hard to see. I have tried to reset my Versa 2 and then it stopped. But the display has now a brighter color, which is not normal.. What can I do? My Versa 2 is almost a year old.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Femkewijkstra97, welcome to the Community Forums. Thanks for trying to troubleshoot your Versa 2 before reaching out.

Have you checked if the brightness settings hasn't changed after the restart?  Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Adjust the screen brightness. 

If the above doesn't work, please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[Femkewijkstra97]

Thanks for your respond!
Unfortanly the display stays in a weird color, not snowy anymore. What can
i do more?

[MarreFitbit]

@Femkewijkstra97 Of course! Thanks for following the steps provided to you.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. I'd suggest to share this community link (thread) so our Support Team can be aware of the steps you've done, this way you could also avoid repeating yourself one more time.