Versa 2 screen went green

[Nic.H]

Hi, 

hope someone can help. I have had my versa 2 watch for nearly 2 years. Without coming across any problems. Yesterday my versa 2 watch face was a solid green colour. I couldn’t see anything on the screen, I reset the watch which helped to get screen back up and running again. This morning I have woken up to the watch having grey lines that are moving down the screen, and the rest of the screen is a solid green or a solid black. I currently have my watch on charge. I was just interested if anyone else has the same issue and what the fix was. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Nic.H. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

[DCMom2]

Same problem. Tried resets and clock faces. Screen stays green.