help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen went green

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-12-2022 00:46 - last edited on ‎11-15-2022 04:00 by Fitbit Moderator

‎02-12-2022 00:46 - last edited on ‎11-15-2022 04:00 by Fitbit Moderator

My screen went completely green yesterday with no reason why. I didn’t drop it of knock it. I’ve since been trying to contact Fitbit but apart from being connected to a Dutch screen which I couldn’t translate I’ve had no help at all. I’m beginning to think this is a scam as I have had my Versa 2 for just over 12 months. My pervious Fitbit would not charge once out of warranty and the 30% discount on my new watch wasn’t accepted so now I have 2 useless watches both of which cost over £100.00 🤬

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-12-2022 08:45

‎02-12-2022 08:45

Hi @DG64  chat or phone is fastest. https://myhelp.fitbit.com/s/support?language=en_US  If you need it, I have some phone numbers for the US, UK and India

Stepping in the U.S.A. since September 2013. Android 14

Best Answer