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Versa 2 screen won’t let me access to my apps

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‎12-31-2020 09:04 - last edited on ‎01-21-2021 10:12 by Fitbit Moderator

‎12-31-2020 09:04 - last edited on ‎01-21-2021 10:12 by Fitbit Moderator

My versa 2 won’t let me access any of my apps it’s happened yesterday. When I press an app it does not KAD snd it takes me back to the main menu.

 

anyone know why? I’ve checked it’s linked to WiFi snd up to date with sync snd it’s fully charged 

 

 

Moderator Edit: Clarified subject

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‎01-21-2021 10:13 - edited ‎08-31-2023 09:47

‎01-21-2021 10:13 - edited ‎08-31-2023 09:47

Hi there @Suzbass, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen that you contacted our Support Team after posting here and they already addressed this issue. If you need further assistance, please feel free to update your support case so they can continue assisting you.

Maria | Community Moderator, Fitbit


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