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Versa 2 screen won't swipe down

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‎06-29-2022 15:49 - last edited on ‎06-30-2022 09:31 by Fitbit Moderator

‎06-29-2022 15:49 - last edited on ‎06-30-2022 09:31 by Fitbit Moderator

My versa2 won’t swipe down for me to access my notifications

 

Moderator Edit: Clarified subject

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‎06-29-2022 17:09

‎06-29-2022 17:09

Hello @Dooj 

I’d try restarting your Versa 2. You will not lose any of your data performing a restart. Just press down and hold the button on your Versa 2 until you see the Fitbit Logo then release the button. You will feel the Versa 2 vibrate indicating the Versa 2 has indeed restarted. If the problem persist try changing your clock face through the Fitbit App: https://help.fitbit.com/articles/en_US/Help_article/2311.htm. Preferably change to either the original clock face or one made by Fitbit. 
😃 I hope this provided you with a fix to your swipe issue and gave you an answer to the issue. Please let me know how it goes

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