help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2021 02:45 - last edited on ‎10-22-2021 04:51 by Fitbit Moderator

‎10-22-2021 02:45 - last edited on ‎10-22-2021 04:51 by Fitbit Moderator

Versa ran out of charge,now fully charged and syncing to phone but screen blank Green lights flashing ,well 1 is Have tried resetting and changed clock face but still blank help ! 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎10-22-2021 03:03

‎10-22-2021 03:03

How strange the exact same thing has happened to me about 20 minutes ago !!

Best Answer

‎10-22-2021 04:53 - edited ‎11-24-2023 02:17

In response to Sam28871

‎10-22-2021 04:53 - edited ‎11-24-2023 02:17

Hi there, @Amb66. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Since you've exhausted all troubleshooting steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. We hope your issue is solved soon. 

@Sam28871 Welcome on board and sharing the details about your issue. 

If you haven't done so yet, restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎10-22-2021 07:28

‎10-22-2021 07:28

Strange isn’t it. Went to bed at 9pm last night with 78% charge and woke up with a dead watch. After  connecting to charger, clock showed it died at 1:41am. 

Best Answer
0 Votes