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Versa 2 screen won't turn on

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‎01-17-2022 11:36 - last edited on ‎01-18-2022 05:54 by Fitbit Moderator

‎01-17-2022 11:36 - last edited on ‎01-18-2022 05:54 by Fitbit Moderator

My versa 2 in all respects is working,  it is charged 99% and I can feel the buzz when I reset, however my screen remains black. How can I fix this if at all? 

 

Moderator Edit: Clarified subject

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‎01-18-2022 05:56 - edited ‎11-02-2023 03:33

‎01-18-2022 05:56 - edited ‎11-02-2023 03:33

Hi there, @Loperfam2021. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back.

Have a nice day! 

Maria | Community Moderator, Fitbit


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