Versa 2 se keeps switching off needing a press of the button for about 10 secs to start

[rodders22]

Hi. my new Fitbit Versa 2 SE just keeps switching itself off regularly. Every few hours. I have reset it and updated it to the latest firmware. still no joy. Firmware version 35.70.7.14.

It also would not set up wifi automatically. My wifes worked seamlessly so no home issues. Any ideas?

[NellyG]

Hi @rodders22  That sounds really annoying. Try doing a factory reset (settngs app and scroll down to About) then set the Versa up again and see if that fixes it. If it doesnt younwill need to contact Customer Support

Fitbit Support  

[rodders22]

Thanks for replying Nelly. Alas. I have done this and still no joy. I've also noticed no notifications are working!

[NellyG]

@rodders22 Thanks for trying! You will need to contact Support (see link in my post above)