help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 showing incorrect time and date and won't turn off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2020 09:55 - last edited on ‎02-28-2020 13:37 by

‎02-27-2020 09:55 - last edited on ‎02-28-2020 13:37 by

wont turn off and date month and time is wrong .so what do I do?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-28-2020 13:36

‎02-28-2020 13:36

Hi @jenncake, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing that your Versa 2 won't turn off and is showing wrong time and date. I recommend syncing your watch to see the correct time. For more information, see How do Fitbit devices sync their data? If you experience any difficulties with syncing, please try the troubleshooting instructions from this help article: Why won't my Fitbit device sync?

 

If the issue still persists, please check this help article with the additional troubleshooting instructions: How do I change the time on my Fitbit device?

 

Regarding the screen not turning off, I recommend checking if the always-on display setting is on. Please check this help article for more information: How do I see the time on my Fitbit device?

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes