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Versa 2 showing pink exclamation mark on the battery

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Hi my Fitbit verse 2 went off Friday night and the next day I tried changing it and the pink exclamation make came up over the battery display on the watch and it’s not connecting to my phone Bluetooth nor is it charging. 

 

 

Moderator edit: subject for clarity 

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When I have had this in the past I have pressed and help the power button for 20 seconds and then put it on charge and after about half hour it is charging ok.

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Welcome to the Fitbit Community, @sashab93 @KingHairy1980.

@KingHairy1980 I appreciate your participation in the Forums and sharing your experience and solution. Thank you for time and efforts to help other users!

@sashab93 Thanks for the details shared in your post. I appreciate your efforts to resolve this and recommend following the troubleshooting tips at Why isn't my Fitbit device's battery charging? Please try the steps in this help article to resolve the issue with syncing. 

Hope this helps!

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