help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 showing pink exclamation mark on the battery

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2021 11:48 - last edited on ‎03-29-2021 18:39 by

‎03-28-2021 11:48 - last edited on ‎03-29-2021 18:39 by

Hi my Fitbit verse 2 went off Friday night and the next day I tried changing it and the pink exclamation make came up over the battery display on the watch and it’s not connecting to my phone Bluetooth nor is it charging. 

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎03-29-2021 05:02

‎03-29-2021 05:02

When I have had this in the past I have pressed and help the power button for 20 seconds and then put it on charge and after about half hour it is charging ok.

Best Answer
0 Votes

‎03-29-2021 18:38 - last edited on ‎09-15-2024 07:32 by Fitbit Moderator

In response to KingHairy1980

‎03-29-2021 18:38 - last edited on ‎09-15-2024 07:32 by Fitbit Moderator

Welcome to the Fitbit Community, @sashab93 @KingHairy1980.

@KingHairy1980 I appreciate your participation in the Forums and sharing your experience and solution. Thank you for time and efforts to help other users!

@sashab93 Thanks for the details shared in your post. I appreciate your efforts to resolve this and recommend following the troubleshooting tips at Why isn't my Fitbit device's battery charging? Please try the steps in this help article to resolve the issue with syncing. 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes