Versa 2 shows “This app requires the “internet” permission to be granted" after restart

[Sewnsew57]

I had to restart my Versa 2 after charging. Now it says “This app requires the “internet” permission to be granted and has a red circle with a white outlined X in the middle. I can’t get it off the main screen & have tried everything I can find about internet. Help!!

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Sewnsew57.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend doing the following:

1. Reboot your phone. 
2. Open the Fitbit app, tap on your profile picture > Set Up a Device.
3. Choose your model, tap on replace and follow the onscreen instructions.

[Sewnsew57]

It originally was suddenly a day behind (date-wise) and way off time after
charging recently. Never had that happen before. So I actually did reset
it all. But I tried it again by rebooting my phone and it still didn't
work. The home screen shows a red outlined circle with a white outlined x
in the middle and it says "This app requires the "internet" permission to
be granted". I've checked all the internet stuff I could find and nothing
changes this. Help

--
What if you woke up tomorrow with only the things you thanked God for
today?!

Moderator edit: personal info removed

[LiliyaFitbit]

Thank you for your reply, @Sewnsew57.

I appreciate your efforts and the additional details. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you. 

Have a good day.