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Versa 2 shows battery icon with exclamation point

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‎07-28-2021 13:03 - last edited on ‎07-28-2021 19:57 by

‎07-28-2021 13:03 - last edited on ‎07-28-2021 19:57 by

My Fitbit versa 2 is almost fully charged but I get the battery icon with exclamation point and nothing else comes on, now it won't do anything 

 

 

Moderator edit: subject for clarity

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‎07-28-2021 19:58 - edited ‎07-28-2021 19:58

‎07-28-2021 19:58 - edited ‎07-28-2021 19:58

Welcome to the Fitbit Community, @Kristenk_702.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. Thank you for your time and efforts. If you still need help, please feel free to contact our team back as they already have all the details and special tools to continue assisting you. 

 

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