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Versa 2 shows condensation on the back of the watch

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‎04-12-2022 22:14 - last edited on ‎04-13-2022 11:47 by Fitbit Moderator

‎04-12-2022 22:14 - last edited on ‎04-13-2022 11:47 by Fitbit Moderator

My versa 2 has stopped working. Constantly showing fitbit logo. Hold in button and repeats logo but does not switch on. Condensation noted on back of watch. Sometimes flashes saying 0% but when put on docking Station nothing happens

 Please help!

 

 

Moderator edit: updated subject for clarity. 

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‎04-13-2022 11:48

‎04-13-2022 11:48

Welcome to the Fitbit Community, @Megan8987. I'm sorry to hear about what's happening with your Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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