Versa 2 shows inaccurate step count and calories burned

[BrittBernal]

Hello my fellow fitbit users. I have for many used fitbit and loved them. I mostly used the Blaze watch and never had an issue. However, I purchased a new fitbit versa 2 and I am so unhappy with how the watch functions. The free clock faces are terrible and I started a download on one that will not finish, its just stuck. The most frustrating part to me is the extremely inaccurate step count and calories burned portion. I literally woke up, walked to my couch and watched TV because I have been sick and some how I accumulated over 1000 steps. By noon I was at 7,780 steps and like 3,400 calories burned. No way. Not possible. So I did a test, I lifted my remote slowly and put it back. My watch counted 3 steps in the motion!!!! Has anyone else experienced this? I am planning on returning to the store if I am not convinced this can be fixed. 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@BrittBernal Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Versa 2 counting steps when you move your arm. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen while driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement. Regarding your calories you can check your personal information (age, height, weight) as this is used to calculate your calories burned (besides the activities detected).

Let me know how it goes.

[BrittBernal]

I already got rid of it. My samsung active 2 requires 0 setting changes and
I never have a problem with inaccuracy