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Versa 2 shows incorrect steps

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‎02-04-2021 09:41 - last edited on ‎02-05-2021 16:41 by

‎02-04-2021 09:41 - last edited on ‎02-05-2021 16:41 by

Hi this is so strange since monday my steps on my watch are crazy  . At 12 midnight it will go bk to 0 .but as the day goes on its reading crazy numbers like now . 287,144😓😓. But at half 3 it was my normal steps of 12.000. I have reset watch nd uninstall the app last night but today its still the same . Can any1 help or has it happened any1 b4 . Iv had watch since xmas nd its never happened 

 

 

Moderator edit: subject for clarity 

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‎02-05-2021 16:40

‎02-05-2021 16:40

Welcome to the Fitbit Community, @Tessa20.

 

Thank you for sharing the details of the issue you’re experiencing. I understand how you are feeling about this situation. Upon checking with our Support team, I was told that you have already contacted them. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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