help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 shows only "connect to the app"

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2021 06:51 - last edited on ‎05-21-2021 19:48 by

‎05-19-2021 06:51 - last edited on ‎05-21-2021 19:48 by

Hello I hope someone can help please. I haven't used my watch in a while and it's only coming up on the screen to connect to the app. I have tried so many times but nothing. I have also deleted my app and started again and still not syncing or finding the watch. The watch says its full charged. Please help

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-19-2021 09:02

‎05-19-2021 09:02

Do you have the Fit it phone app? 

If so, does it list your tracker? 

If tracker not listed, have you tried adding the device through the app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎05-20-2021 00:35

‎05-20-2021 00:35

@Lois85Have you tried installing the watch in the Fitbit App.

Click on "+ Set up a Device"

Author | ch, passion for improvement.

Best Answer
0 Votes