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Versa 2 shows only the credit card we stored in it to pay with.

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‎05-10-2021 14:58 - last edited on ‎05-10-2021 17:21 by Fitbit Moderator

‎05-10-2021 14:58 - last edited on ‎05-10-2021 17:21 by Fitbit Moderator

I can't get my husband's versa 2 to do a soft restart nor will it go to any screen except the credit card he stored in it to pay with. Please help. I held the button for near minute with no response from it. Thanks for any help. 

 

Moderator edit: updated subject for clarity

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‎05-10-2021 17:21

‎05-10-2021 17:21

Welcome to the Fitbit Community, @Lupuswarriorpri.

 

Thank you for the information provided and for trying to resolve the issue with your husband's Fitbit Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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