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Versa 2 shows "Data not cleared, sync and try again."

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Data not cleared sync and try again that’s all I get on the versa 2

time was off by 2 hours battery has only been lasting for a day and half

read the forum and it said about restart which I did died at 2 am Saturday morning done playing just want it working

 

 

Moderator edit: subject for clarity 

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Have you tried restarting both watch and phone, and if that doesn't work, removing the Versa 2 from Bluetooth and then in the Fitbit App click on + Set up a Device and follow the procedure.

 

If you have a battery drain problem also have a look at these posts it may apply.

Author | ch, passion for improvement.

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Welcome to the Fitbit Community, @Wdeb. It's nice to see you around and thank you for your help, @Guy_.

 

@Wdeb Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

See you around.

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