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Versa 2 shows the wrong time when it runs out of battery

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‎05-24-2021 12:55 - last edited on ‎05-25-2021 04:48 by Fitbit Moderator

‎05-24-2021 12:55 - last edited on ‎05-25-2021 04:48 by Fitbit Moderator

Time is out by about an hour after battery died. Have synced with app on phone, reset device but still not correct. Any ideas?

 

Moderator Edit: Clarified subject

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‎05-25-2021 04:51

‎05-25-2021 04:51

Hi there, @Emmaloubin. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

 

As a friendly reminder, keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

 

If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎05-25-2021 04:51

‎05-25-2021 04:51

Hi there, @Emmaloubin. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

 

As a friendly reminder, keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

 

If you changed time zones and the time on your Versa 2 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer