Versa 2 smudged screen

[LishSanti87]

 Hi All

My fitbit versa has a smudged screen, i tried to reset but hasnt changed. Looks like what happens when u touch wet ink - its with the screen not the apps. Anyone else had that problem?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @LishSanti87. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

[LishSanti87]

@MarreFitbit thanks for your response. I have tried restarting and changing clockfaces. I think its something technical.Fitbit Versa - Display screen issue 

[MarreFitbit]

@LishSanti87 I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.