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Versa 2 solution for a broken band

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‎08-31-2021 02:19 - last edited on ‎08-31-2021 05:02 by Fitbit Moderator

‎08-31-2021 02:19 - last edited on ‎08-31-2021 05:02 by Fitbit Moderator

I found an easy fix for a broken band keeper (the little loop on the band that holds the excess down and keeps it from unlatching).  After having yet another one break, I was not willing to pay another $25 for yet another new band just for that stupid little loop.  I went to the hardware store, purchased a black rubber o-ring size 12 .  It slips over the buckle perfectly and works like a dream for 85 cents.

 

 

Moderator edit: updated subject for clarity

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‎08-31-2021 05:01

‎08-31-2021 05:01

@Sueall It's great to see you in our Fitbit Community. I totally understand how you feel about the experience you had with the band of your Versa 2. We appreciate your feedback and comments since this helps us to keep improving.

 

I'm glad to hear that you found a solution. However, in case you have more issues with the band in the future, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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