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Versa 2 stopped receiving Signal notifications after the Fitbit app update

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‎07-07-2021 13:20 - last edited on ‎07-07-2021 14:13 by Fitbit Moderator

‎07-07-2021 13:20 - last edited on ‎07-07-2021 14:13 by Fitbit Moderator

Hi there,

I have updated the latest versions of the apps and I'm getting my text notifications, but not Signal.  Any ideas??? 

Thanks!

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎07-07-2021 14:17

‎07-07-2021 14:17

Hi there, @SunsetRunner. Welcome to the Community Forums. 

 

To better assist you, would you mind clarifying if you stopped receiving Signal app notifications after you updated the Fitbit app or the Signal app? 

 

If you haven't done so yet, please try logging out of the Fitbit app, turn off your phone for 10-15 seconds, turn it back and log back into the Fitbit app. Once you've done these steps, try testing the Signal notifications to see if they come through your watch. If they don't, please see Troubleshooting quick tips for iPhones

 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎07-07-2021 15:20

In response to MarreFitbit

‎07-07-2021 15:20

Thanks so much, I think I’ve solved the issue.

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‎07-07-2021 16:16

In response to SunsetRunner

‎07-07-2021 16:16

@SunsetRunner Awesome! I'm glad to hear you managed to solve the issue. 🙂

 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

 

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎07-07-2021 16:31

In response to MarreFitbit

‎07-07-2021 16:31

Thanks --
Sent from Gmail Mobile
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