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Versa 2 stopped showing any sort of text

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‎03-31-2022 14:33 - last edited on ‎04-02-2022 10:13 by Fitbit Moderator

‎03-31-2022 14:33 - last edited on ‎04-02-2022 10:13 by Fitbit Moderator

After the update today, there's no text/words on my screen.  Literally anywhere that displays words is blank. The clock is gone, the menu is blank. All I can see is the picture on my background. When I swipe I can tell I am on the menu but all the words are blank. 

 

Moderator Edit: Clarified subject

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‎04-02-2022 10:14 - edited ‎08-03-2023 12:05

‎04-02-2022 10:14 - edited ‎08-03-2023 12:05

Hi there, @Ash216. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Maria | Community Moderator, Fitbit


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