07-26-2020 11:21
07-26-2020 11:21
My Versa 2 was working great and all of a sudden last Friday it stopped tracking my active minutes. It also does not record my exercises and calories burned correctly. For a 2.75 mile run/walk, it said I only burned 64 calories when it used to consistently say I burned around 330 calories, give or take a few. I have tried resetting the fitbit, checked for updates in the app and for the fitbit itself, letting it die and charging it fully again and nothing has worked. Please let me know how to fix this.