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Versa 2 stopped tracking all my health metric data after the update

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‎12-29-2023 22:44 - last edited on ‎12-30-2023 01:59 by Fitbit Moderator

‎12-29-2023 22:44 - last edited on ‎12-30-2023 01:59 by Fitbit Moderator

I was very happy with my Versa 2. After last update 3 weeks ago, my heartrate and several basic functions stopped working (sleep tracking, zone minutes, health conditions). It looks like the software update causes the problems, how to solve it? 

PS: I already put my fitbit back to factory settings and installed the fitbit app again. 

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