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Versa 2 stopped tracking data and then completely died

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‎12-24-2020 22:21 - last edited on ‎12-25-2020 09:22 by Moderator Alum

‎12-24-2020 22:21 - last edited on ‎12-25-2020 09:22 by Moderator Alum

Hi my Versa 2 stopped tracking my heart rate and steps last week. Then the battery was also dying after half a day and now it has completely stopped and I’m struggling to find anywhere to get it fixed. 

 

 


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‎12-25-2020 09:21

‎12-25-2020 09:21

Welcome to the Fitbit Community forums @Nikkivella. 

 

Thank you for sharing all this information about what you've been experiencing with your Versa 2 watch. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know if  you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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