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Versa 2 stopped tracking my heart rate and sleep data

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‎05-08-2022 16:53 - last edited on ‎05-09-2022 09:59 by Fitbit Moderator

‎05-08-2022 16:53 - last edited on ‎05-09-2022 09:59 by Fitbit Moderator

No sleep data recorded for the last two days at all. Synchs to phone fine, measures steps. Just no sleep data. 

 

Moderator Edit: Clarified subject

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‎05-09-2022 10:01 - edited ‎12-18-2023 09:28

‎05-09-2022 10:01 - edited ‎12-18-2023 09:28

Hi there, @MillieOb. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please feel free to contact our team back so they can continue assisting you. 

Have a good day. 

Maria | Community Moderator, Fitbit


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