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Versa 2 stopped tracking my heart rate

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‎04-15-2021 09:24 - last edited on ‎04-17-2021 05:48 by Fitbit Moderator

‎04-15-2021 09:24 - last edited on ‎04-17-2021 05:48 by Fitbit Moderator

Tried everything that I Googled and still not displaying my heart rate. It did for awhile and stopped. 

 

 

Moderator Edit: Clarified subject

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‎04-17-2021 05:50 - edited ‎10-25-2023 05:32

‎04-17-2021 05:50 - edited ‎10-25-2023 05:32

Hi there, @MSKITTYKAT362. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you reached out to our Support Team after posting here and they've already helped you to solve this issue. If you need further assistance, feel free to update your support case by using the reference number you were provided.

Have a nice day. 

Maria | Community Moderator, Fitbit


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