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Versa 2 stopped tracking my heart rate

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‎08-11-2023 10:17 - last edited on ‎08-14-2023 06:12 by Fitbit Moderator

‎08-11-2023 10:17 - last edited on ‎08-14-2023 06:12 by Fitbit Moderator

My versa 2 heartrate and  sleep monitor quit the other day. The lights on the back are no longer working. I've done a factory reset with no luck. Any suggestions or is my watch kaput?

Thanks in advance,

Moderator Edit: Clarified subject

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‎08-11-2023 14:18

‎08-11-2023 14:18

I've got the same issue currently. I also would like to know what to do. 

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