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Versa 2 stopped tracking my sleep and health metrics data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-26-2021 21:22 - last edited on ‎12-27-2021 14:45 by Fitbit Moderator

‎12-26-2021 21:22 - last edited on ‎12-27-2021 14:45 by Fitbit Moderator

  • My versa 2 stopped giving me any sleep data or health metrics.

I have atrial fibrillation so is this the reason if so why not say it won't work for people with afib? 

 

 

Moderator Edit: Clarified subject

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‎12-27-2021 00:56

‎12-27-2021 00:56

Hi @janetb45 - this may be a Fitbit App issue if the Today app on the watch is giving you the information. If so try logout of the Fitbit App and clear the cache and force stop it and restart the phone and watch. It may help.

Author | ch, passion for improvement.

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‎12-27-2021 11:49

In response to Guy_

‎12-27-2021 11:49

How do I clear the cache?
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