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Versa 2 stopped tracking my sleep and no sleep tile on the Fitbit app

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‎05-27-2022 07:20 - last edited on ‎05-27-2022 13:30 by Fitbit Moderator

‎05-27-2022 07:20 - last edited on ‎05-27-2022 13:30 by Fitbit Moderator

My Versa 2 no longer records sleep and the sleep tile has disappeared and will not let me re-add. What has happened? Has anyone else had this problems - and how did you fix it? 

 

Moderator Edit: Clarified subject

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‎05-27-2022 13:31 - edited ‎11-19-2023 02:40

‎05-27-2022 13:31 - edited ‎11-19-2023 02:40

Hi there, @Jojojojojo16. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any further questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Have a good day. 

Maria | Community Moderator, Fitbit


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