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Versa 2 stopped tracking my sleep stages

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‎11-17-2021 14:36 - last edited on ‎11-17-2021 15:06 by Fitbit Moderator

‎11-17-2021 14:36 - last edited on ‎11-17-2021 15:06 by Fitbit Moderator

My versa 2 Sleep function has stopped working after 7 months. I have rebooted and reconnected a number of times to no avail...please help

 

Moderator Edit: Clarified subject

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‎11-17-2021 15:07 - edited ‎11-24-2023 02:54

‎11-17-2021 15:07 - edited ‎11-24-2023 02:54

Hi there, @Clotters. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen that you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact them back by using the reference number you were giving during your chat so they can continue assisting you.

Have a good day. 

Maria | Community Moderator, Fitbit


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