Hi there, @Versa2_nz @FitCrystal1. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 devices have stopped tracking your sleep stages. I understand where your concerns are coming from. I will do my best to help you with this!
While reading your post, I was wondering if your Versa 2 is still tracking your heart rate? If your heart rate is OFF, you won't get sleep stages as heart rate readings are key for your sleep details. With that being said, I'd recommend trying the following steps to make sure your heart rate is working:
- Switch the Heart Rate settings from On to Off and manually sync your watch. To switch the heart rate settings on your Fitbit device, from the main screen of your Versa 2, swipe left until you see "Settings", next swipe up until you see "Heart Rate" and switch it to Off.
- Once it's done, manually sync your Versa 2. To do so, from the Today tab, tap Devices > device image. Tap Sync Now.
- Next, switch it from Off to On and manually sync your Fitbit device once again.
- Once it's done, restart your watch once again.
- Next, confirm that your tracker is snug on your wrist (the lights shouldn't be visible) We also recommend when you're not exercising, wear the tracker just above the wrist bone.
In addition to that, I suggest taking a look at this help article Why don't I see sleep stages today?
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