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Versa 2 stopped tracking my sleep

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‎02-06-2022 10:06 - last edited on ‎02-07-2022 17:33 by Fitbit Moderator

‎02-06-2022 10:06 - last edited on ‎02-07-2022 17:33 by Fitbit Moderator

My sleep tracker stopped working. It has been several months  now. I even reset my Versa 2 to factory settings. Checked all the settings in the App. This feature seems to be gone?!

 

Moderator edit: updated subject for clarity

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‎02-07-2022 17:31

‎02-07-2022 17:31

Welcome to the Fitbit Community, @SteppingAK.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

In this case, I would recommend visiting this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

Whether you continue having the same issue, you can set your Watch to track sleep in a sensitive mode. For information about how this setting works, please visit this article and open the menu "What's the difference between the normal and sensitive sleep setting?".

 

Hope this helps.

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