Versa 2 stopped working after getting wet

[denneamanda85]

My fit bit stopped working yesterday and did a reset , run out of charge quickly and now won’t charge and has a black screen and water coming out of the back after an aqua class 


Moderator Edit: Clarified subject

[LZeeW]

Hello @denneamanda85 and welcome to the Community.  Sorry about your Fitbit.  Most tech experts don't recommend rice to dry out electronics, saying it isn't effective.  I keep a collection of the little desiccant pouches that come in packaging just to have around and it might help dry out your Fitbit.  They are available on Amazon, too.  Try drying it for several days.  Please don't try charging it until you think it is good and dry.  Your Fitbit should vibrate and indicate that it is charging very quickly if it is going to work.  No need to wait an hour as others might recommend.

Unfortunately, this might not work.  Fitbit changed their wear recommendations, saying you shouldn't shower with it.  Repeated exposure to soaps, shampoos and conditioners can weaken the seals and damage them. 

[Guy_]

Hi @denneamanda85 - unfortunately there.is very little chance it will work again after getting water in it or if it does it will behave very strangely.

The most important thing to check is it doesn't get hot when charging and if so stop immediately because it is dangerous.

If it's under warranty it can be replaced.