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Versa 2 stopped working after swimming with it

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‎04-17-2023 01:17 - last edited on ‎04-17-2023 04:02 by Fitbit Moderator

‎04-17-2023 01:17 - last edited on ‎04-17-2023 04:02 by Fitbit Moderator

Went swimming for only 5mins and now Versa2 won’t scroll up or down and only the green light flickers on the back. Please help I have restarted several times but still not working.

 

Moderator Edit: Clarified subject

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‎04-17-2023 04:04 - edited ‎06-19-2023 04:20

‎04-17-2023 04:04 - edited ‎06-19-2023 04:20

Hi there, @MandaG79. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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