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Versa 2 stopped working after swimming

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‎06-20-2020 03:43 - last edited on ‎06-20-2020 09:05 by Fitbit Moderator

‎06-20-2020 03:43 - last edited on ‎06-20-2020 09:05 by Fitbit Moderator

I need help with my fitbit versa 2 , a week ago the device stopped working when i used it in the pool. It's been a week and there is no response from the device . 

 

Moderator Edit: Clarified subject

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‎06-20-2020 09:10 - edited ‎06-11-2024 09:50

‎06-20-2020 09:10 - edited ‎06-11-2024 09:50

Hi there @Abgile, welcome to the Community Forums. Thanks for the details provided about your Versa 2's behavior after swimming. 

I've seen that your contacted our Support Team just right after posting here and it seems that they helped you to get back on track. 

Let us know if there's anything else we may do for you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-20-2020 09:10 - edited ‎06-11-2024 09:50

‎06-20-2020 09:10 - edited ‎06-11-2024 09:50

Hi there @Abgile, welcome to the Community Forums. Thanks for the details provided about your Versa 2's behavior after swimming. 

I've seen that your contacted our Support Team just right after posting here and it seems that they helped you to get back on track. 

Let us know if there's anything else we may do for you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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