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Versa 2 stopped working after swimming

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I went to swim with my Fitbit versa 2 since it said water resistant to 50 meters, but after that the watch just died. Tried everything and still doesn’t work, tried to contact support team but no one is replying.

 

Moderator Edit: Clarified subject

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Hi there, @Justgotit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen that our Support Team has already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Have a good day. 

Maria | Community Moderator, Fitbit


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