help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stopped working after swimming

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-14-2022 16:23 - last edited on ‎02-15-2022 06:20 by Fitbit Moderator

‎02-14-2022 16:23 - last edited on ‎02-15-2022 06:20 by Fitbit Moderator

I went to swim with my Fitbit versa 2 since it said water resistant to 50 meters, but after that the watch just died. Tried everything and still doesn’t work, tried to contact support team but no one is replying.

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-15-2022 06:22 - edited ‎10-30-2023 04:12

‎02-15-2022 06:22 - edited ‎10-30-2023 04:12

Hi there, @Justgotit. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen that our Support Team has already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back. 

Have a good day. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes