02-10-2024 13:29 - last edited on 02-11-2024 03:47 by MarreFitbit
02-10-2024 13:29 - last edited on 02-11-2024 03:47 by MarreFitbit
I left my Versa 2 on the charger it was working perfectly now it is useless
Moderator Edit: Clarified subject
02-11-2024 00:14
02-11-2024 00:14
Hi @VersaBasura - have you tried pressing the button or putting it on charge again?
Try also holding the watch button for 10 seconds till the display blanks, if it comes on, or it vibrates, release and wait for the logo to appear and it to start.
Author | ch, passion for improvement.
02-11-2024 03:56 - edited 02-11-2024 03:58
02-11-2024 03:56 - edited 02-11-2024 03:58
Hi there, @VersaBasura. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 has stopped working. We're here to help you with this!
Have you tried @Guy_'s recommendation?
Sometimes a Fitbit doesn’t seem to be charging when actually the issue is that it has become unresponsive (this can happen if the battery has been allowed to discharge completely). I'd recommend putting it on to charge on a charging wire and outlet known to be working. Leave it on the charger for a good two hours, even if it doesn’t seem to be charging.
When it has had two hours, try restarting your Versa 2 once again. I would recommend trying this maybe twice in a row if a first try doesn’t work.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-12-2024 11:52
02-12-2024 11:52
I have the same exact issue. Just happened.
02-12-2024 11:52
02-12-2024 11:52
Yes I've tried both of these.
02-12-2024 11:53
02-12-2024 11:53
I've tried all of these things - my watch was working great until February. What is going on?