12-05-2020 07:10 - last edited on 12-06-2020 14:53 by LiliyaFitbit
12-05-2020 07:10 - last edited on 12-06-2020 14:53 by LiliyaFitbit
I've had my fitbit versa 2 for quite a while. Last night it just shut off and won't turn back on. I put it on the charger overnight but still won't turn on. The app says my battery is at 49% but it is been on the charger for hours.
Moderator edit: subject for clarity
12-06-2020 14:52
12-06-2020 14:52
Welcome to the Fitbit Community, @Katiekmerritt.
I appreciate your participation in the Forums and sharing that your Versa 2 won't turn on. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying the following:
Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.