12-12-2020 23:37
12-12-2020 23:37
Encountering a strange issue if I pause during a (single lap or loop) walk or run, the final map shows a line back to start on the pace and heart rate charts.
Today on a walk to a destination, I paused at the end . Then ended .. my normal procedure... this time distance was not recorded correctly 200m instead of 1.75km.. and most of the steps not recorded..
Similar story on the return
A test doing short laps around the home i could see the step counter stopping, and the pace dropping ..
It appears 2 issues at play..
There is an issue of the heart rate chart not being available to view until 12 to 20 hrs into the day.. annoying .. and I am trying to research this.
Have checked updates, and the counting steps issue is in the last 24 hrs.. the map drawing issue the last 2 weeks, heart rate chart, random, but first noticed about 3 to 4 weeks ago
12-14-2020 16:07
12-14-2020 16:07
Welcome to the Fitbit Community @Und3rtak3r.
I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.
To try to resolve the issue, please restart your watch by following these steps.
In addition, you can set up your watch as a replacement device:
Please let us know if you have any question.
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