help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stuck at 99% when charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2023 23:27

‎03-19-2023 23:27

Hello, I have problem recently with my Versa 2 when charging. I noticed it charges fast to 99% and then it takes long time to reach 100%, so I did not care firstly. But yesterday it took so long and still 99%, so I left it overnight. So it was charging maybe for nine hours and still, in the morning it had 99%. I would not care too much, but it will run on low battery very fast, if it is not charged fully. 

Best Answer
Labels:
2 REPLIES 2

‎03-20-2023 12:39

‎03-20-2023 12:39

Hi @Lucikl21 - it's not necessary to go past 99% which can take at least 15 minutes to get to 100%.

 

However if your watch drains completely within a day then it probably has a fault and if under warranty needs replacing,

 

You can always chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-22-2023 01:29

In response to Guy_

‎03-22-2023 01:29

Hi, thank you for your reply. I know it may take some time to reach 100%, but now, it won't reach it at all. And it is really annoying since it goes on low battery in 2 days. Usually, when I charged it to 100 % it lasted 4 - 6 days. I was just curious if I can solve it somehow by myself, it is under warranty still so I will go to the shop. Thank you, once again 🙂 

Best Answer
0 Votes