I've been having nothing but trouble with my Versa 2 since traveling to Mexico. The time wouldn't update while in Mexico. On the plane returning to US, the face lit up in a strange manner, then the time was off by 20 minutes, and the touch screen wouldn't work. I tried resetting, changing time manually, changing clock face and contacting support team. Their resolution was to offer me a 35% discount on a new item. I tried restarting my Fitbit this morning, now I get a Reset Failed message that doesn't respond to touch or restarting. Fitbit is now completely useless. I've read other comments the folks have had the same problem. It sounds like a software problem that Fitbit refuses to address.
I'll replace my fitness watch, but never with Fitbit again.
