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Versa 2 stuck on a firmware update

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‎07-21-2022 16:18 - last edited on ‎07-22-2022 06:41 by Fitbit Moderator

‎07-21-2022 16:18 - last edited on ‎07-22-2022 06:41 by Fitbit Moderator

My Fitbit is frozen on an update 

 

Moderator Edit: Clarified subject

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‎07-22-2022 06:42 - edited ‎08-15-2023 06:43

‎07-22-2022 06:42 - edited ‎08-15-2023 06:43

Hi there, @Ckgriz. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I recommend trying the steps provided in this help article Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-22-2022 06:42 - edited ‎08-15-2023 06:43

‎07-22-2022 06:42 - edited ‎08-15-2023 06:43

Hi there, @Ckgriz. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

If you haven't done so yet, I recommend trying the steps provided in this help article Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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