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Versa 2 stuck on an exclamation mark

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‎12-17-2021 06:08 - last edited on ‎12-17-2021 07:41 by Fitbit Moderator

‎12-17-2021 06:08 - last edited on ‎12-17-2021 07:41 by Fitbit Moderator

While I still had a charge, my versa 2 just went off and has a big red exclamation point in the middle when I try to turn it on. What do I do? What does this mean

 

Moderator Edit: Clarified subject

 

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‎12-17-2021 07:43 - edited ‎08-14-2023 04:34

‎12-17-2021 07:43 - edited ‎08-14-2023 04:34

Hi there, @darlenereese60. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

It seems that the battery went flat. To solve this issue, see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎12-17-2021 07:43 - edited ‎08-14-2023 04:34

‎12-17-2021 07:43 - edited ‎08-14-2023 04:34

Hi there, @darlenereese60. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

It seems that the battery went flat. To solve this issue, see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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