Versa 2 stuck on firmware version 68.9.15 -is this normal?

[CeeMee23]

My fitbit versa 2 (bought the other day) is stating it is up to date while on firmware version 68.9.15. My spouse has the same fit bit and his is sitting on 72.1.9. 

I don't have the ability to update and do not have "zone minutes". I am still stuck with regular active  minutes. 

Is this normal? 

Should the update come through at a later date? 

I have tried all troubleshooting steps available. 

Thanks in advance for any advice given 🙂

[LZeeW]

@CeeMee23   Your Versa 2 has the firmware from when it was manufactured.  Sadly, a new device will say that it is up to date when it isn't.  Fitbit is constantly rolling out firmware updates to new and existing devices.  You should get a firmware update in 24-48 hours after activation.

Just be patient.