Versa 2 stuck on fitbit logo screen

[darthseditous]

My Versa 2, after being reinstalled overnight, stopped syncing during the early hours of the morning. I tried a few times to get it to update, to no avail. After a couple of hours of playing around, I reset it back to factory settings and reinstalled the app on my phone, made sure the bluetooth was on and began the set up process again. To no avail. whilst the app finds it and the four number code boxes come up, there is not a peep from the watch, it's stuck on a logo screen (see image below) and no amount of turning it on and off, reinstalling the app or turning on and off the bluetooth seems to do anything, the watch is now a $200.00 brick

[Steveorinho]

I had the same thing happen yesterday. It installed the update, restarted and then it would not work right. Watch kept locking up. I finally got to settings, told it to do a factory reset, and since then it is a brick. Nothing, zilch, nada.  Won’t charge or show it’s charging either. I think Fitbit just wants Versa Lites to die and they send them updates to kill them... seriously, what the hell. It works fine and then after the update it’s dead?

[Guy_]

Probably best to contact Fitbit Support directly. They may be able to help you.