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Versa 2 stuck on message "Data not cleared, Sync & Tried again"

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‎12-30-2021 21:50 - last edited on ‎12-31-2021 07:19 by Fitbit Moderator

‎12-30-2021 21:50 - last edited on ‎12-31-2021 07:19 by Fitbit Moderator

My Fitbit shows only this line 

 

“Data not cleared sync & try again”

 

advice me what to do.. step by step. 
Note: I have deleted Fitbit app from my iPhoneX and reinstalled many times  but it doesn’t work.. still the same big red coloured cross in a circle appears with this line in below written 

“Data not cleared sync & try again”

 

thanks 

 

Moderator Edit: Clarified subject

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‎12-30-2021 22:25

‎12-30-2021 22:25

I'm getting the same since about an 45mins ago 

Using Android and did the same as above, restarted watch, phone,app etc 

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